Company's Customer Service Enhanced through NMC's Website Design
New Media Campaigns is happy to announce the launch of the new Industrial Heat Sources website, which includes a bundle of user-friendly features.
IHS is the exclusive master distributor and service center for Liester Process Technologies, a leading developer of manufacturing equipment in the United States. Liester has been the worldwide leader in plastic-welding and hot-air equipment for more than 60 years. IHS, the primary dealer of Liester in the Mid-West, works with customers across a variety of industries, including roofing, process heating, flooring, and civil engineering. IHS employs a highly trained, tested and certified staff to assist customers with any need.
IHS realized their current website was outdated both in design and functionality and desperately needed improvement. They needed a website that could enhance their customer service and showcase their products. NMC worked with agency partner PR20/20 to design and develop a website to suit their needs.
NMC created the new site to feature individual product pages for each of IHS's 130 products. NMC developed a sort and filtering system enabling website visitors to easily find what they need by searching for specific products, browsing a product category, or using an application search. The product pages now feature pictures, easy-to-read product specs, and a secure order form.
The website also boasts several attention grabbing media including pictures, charts, how-to videos, and blog posts. Aligning with the IHS service guarantee, the site now includes several new contact forms to aid with service, purchasing assistance, andproduct support.
The NMC team was proud to develop a website to help IHS showcase their products and provide the best customer service possible. NMC, located in Carrboro, NC, has launched over 400 political, business and non-profit websites over the past four years.